Cashier
To support customer service at point of sale while ensuring a world-class shopping experience by accurately recording customer transactions on the Dis-Chem operating system according to company policies and standard operating procedures, with zero tolerance for inaccuracies and the elimination of fraud risk.
- Grade 12 / Matric certificate.
- Minimum of 6 months' cashier/till operations experience.
- Computer literate â MS Office.
- Sound numerical skills.
- Strong command of the English language (written and oral).
- Basic customer service skills.
- Willing and able to work retail hours.
- South African citizen.
- Clear credit record.
- Clear criminal record.
- Reliable transport and/or reside in close proximity to the store.
- Adhere to Dis-Chem's customer service policies and procedures at all times.
- Establish a professional relationship with customers.
- Report customer complaints and compliments to the Frontline Supervisor or store management.
- Adhere to the customer turnover hourly rate.
- Be aware of current sales and promotions.
- Ensure colleagues and customers are not exposed to any risk.
- Carry out and manage Dis-Chem's 5-star communication principles.
- Be responsible for cash flow and ensure cash is placed in the drop safe according to SOPs.
- Ensure all line voids and price changes are approved and signed off by the supervisor.
- Transact all purchases, processing all payments (cash, bank cards, vouchers, coupons, etc.).
- Process all loyalty cards, including accelerator partners (Discovery, Momentum Multiply, eBucks, etc.).
- Trustworthy & Honest â Handles cash and confidential information with integrity.
- Detail-Oriented â Ensures accuracy in transactions and reporting.
- Presentable â Maintains a professional appearance.
- Emotionally Intelligent â Manages customer interactions effectively.
- Socially Aware â Responds appropriately to customer needs.
- Accountable â Takes responsibility for cash flow and till accuracy.
- Problem-Solver â Addresses customer and merchandise queries effectively.
- Time Management â Prioritizes tasks to meet customer turnover rates.
- Alert â Recognizes and reports suspicious behaviour promptly.
- Reliable â Consistently punctual and dependable.
- Adaptable â Works effectively in a fast-paced retail environment.
- Cash Register Operation & Till Drawer Maintenance
- Sales, Refunds & Payment Processing
- Customer Service Excellence
- Cash Flow Management
- Line Void & Price Change Authorization
- Loyalty Card Processing
- Security Policy Adherence
- Suspicious Behaviour Recognition & Reporting
- Basic Report Analysis
- Stock Query Resolution
- Fraud Risk Elimination
Advantageous:
Third additional language.
Special Conditions of Employment:
Willing and able to work retail hours.
Reliable transport and/or reside in close proximity to the store.
South African citizen.
Clear credit and criminal records.
Remuneration and Benefits:
Market-related salary
Medical aid
Provident fund
Staff account
Equity Statement:
Dis-Chem is an equal opportunity employer. Their approved Employment Equity Plan and Targets will be considered as part of the recruitment process. Dis-Chem actively supports the recruitment of People with Disabilities.
Note:
Only successful applicants will be contacted. If you haven't been contacted within two weeks after the closing date, consider your application as unsuccessful. The company reserves the right not to make an appointment.
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