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Food Services Assistant

Empact Group Food Solutions
Cape Town, Western Cape
Closes: 15 Oct 2026
Description

To perform a variety of tasks associated with food production, front of house services, and general support required with regard to all Health & Safety and Food Safety regulations.

Requirements
  • Matric certificate (essential).
  • Working experience in the Hospitality Industry (essential).
  • Customer service experience (advantageous).
  • Food and Beverage or Culinary Arts qualification (advantageous).
  • Knowledge of basic food preparation.
  • Communication skills.
  • Takes pride in personal appearance and hygiene.
  • Passionate about delivering world-class service to clients and customers.
  • Understanding of Health & Safety regulations.
  • Understanding of Food Safety regulations.
  • Ability to perform general support tasks front and back of house.
Key Responsibilities
  • Perform a variety of tasks associated with food production.
  • Provide general support front of house and back of house.
  • Adhere to all Health & Safety regulations.
  • Adhere to all Food Safety regulations.
  • Maintain high standards of personal hygiene and appearance.
  • Assist with food preparation as required.
  • Provide excellent customer service to clients and customers.
  • Maintain cleanliness and organisation of work areas.
  • Assist with serving food and beverages.
  • Support team members with general tasks as needed.
  • Ensure compliance with company policies and procedures.
Skills & Attributes
Personality Attributes
  • Professional – Takes pride in personal appearance and hygiene.
  • Customer-Focused – Passionate about delivering world-class service.
  • Reliable – Consistent in attendance and task completion.
  • Team Player – Collaborates effectively with colleagues.
  • Communicative – Good verbal communication skills.
  • Proactive – Takes initiative in performing tasks.
  • Organised – Maintains clean and orderly work areas.
  • Resilient – Works effectively in a fast-paced environment.
  • Safety-Conscious – Adheres to health and food safety regulations.
  • Adaptable – Responds to changing operational needs.
  • Detail-Oriented – Ensures accuracy in food preparation and service.
Core Competencies
  • Food Production & Preparation
  • Front of House Service
  • Back of House Support
  • Health & Safety Compliance
  • Food Safety Compliance
  • Customer Service Excellence
  • Personal Hygiene & Appearance
  • Communication Skills
  • Teamwork & Collaboration
  • Time Management
  • Attention to Detail

About Empact Group:

Empact Group is a leading food solutions provider committed to delivering high-quality catering and hospitality services across various sectors.

Equity Statement:

Empact Group is committed to Employment Equity in line with legislation and will give first preference to candidates as per Equity requirements.

Privacy Notice:

By applying for a role within Empact Group, all Personal Information you provide will be held and/or stored securely for the purpose of recruitment. Your Personal Information will be stored electronically in a database. Storage will be secure and audited regularly regarding the safety and security of the information in accordance with the Protection of Personal Information Act.

Note:

If you have not been contacted within a reasonable period after the closing date, please consider your application unsuccessful. The company reserves the right not to make an appointment.

Ready to apply? Click the button below to go to the official application page.

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